Policies

Return Policy

All sales are final. In the rare event that an item is damaged during shipping, a replacement item will be sent. Damages should be reported to customercare@rumsongifts.com or 770-656-0075 within 24 hours of delivery.

Shipping Policy

Orders placed online are processed in 1–3 business days and shipped via UPS ground unless otherwise specified by the customer.
The processing time for orders received after 5 p.m. EST will begin the following business day. For expedited processing or courier delivery (metro Atlanta only), please place your order by phone at 770-656-0075, and we will do our very best to accommodate your needs.
UPS rates apply and are based on package weight, United States shipping region, and the speed of service. UPS tracking information will be sent to customers who sign in when making a purchase. We also charge for packing materials in accordance with package size and shape. We regret that we are unable to ship outside of the United States or to post office boxes.

**Please check your shipping addresses carefully.**

All sales are final, and all applicable shipping fees apply to packages returned to us due to incorrect or insufficient addresses.

We depend on UPS to deliver our packages. Albeit rarely, they may experience delays that are beyond our control, and we do not assume liability for such delays.

Our policies, terms, and conditions are subject to change. Please check our website before each purchase.